Click here to download return form<\/a>\u00a0<\/p>\n <\/p>\n
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Please then fill in the form on the link below and include it in your parcel \u2013 we strongly recommend a signed for service, if anything gets lost we are not liable for it.\u00a0<\/span><\/p>\n1. This policy sets out the returns policy for goods or services purchased through the online store operated by Sport Of Kings Ltd.<\/span><\/p>\n2. To be eligible for a return, your item must be unused and in the same condition that you received it. The product\u00a0must<\/strong>\u00a0be in the original packaging and\/or unworn.<\/span><\/p>\n3. Some types of goods are exempt from being returned for a refund where they are for our #Raceday, #Giveaways, #Charity events.\u00a0<\/span><\/p>\n4. Other types of services cannot be returned for a refund, for example where the service begins as soon as you make the payment (e.g. a downloadable software product) or a gift card or gift wrapping service<\/span><\/p>\n5. Under the Consumer Contracts Regulations, if you change your mind about a purchase you have made within 14 working days after the date of delivery, you are entitled to a full refund of the original purchase price for the (non-sale) goods or services you wish to return. You will not be entitled to a refund of the original carriage cost or the cost you incur in returning the item to us.<\/span><\/p>\n6. Our standard returns policy entitles you to a full refund of the purchase price on\u00a0non sale<\/strong>\u00a0<\/strong>items. if you change your mind (i.e. the goods or services provided are faulty or were not described properly) within 14 days.<\/span><\/p>\n7. If the item you purchased was faulty or did not work properly, or you think the item was not as described in the item description, please contact us first before requesting a refund as we may be able to resolve your problem to your satisfaction.<\/span><\/p>\n8. Where you would like to return a physical product you have purchased, please contact us to let us know that you will be returning the item and then click the link above to download the form.\u00a0THIS MUST BE FILLED IN or your return may take longer to process,\u00a0<\/strong>Contact us for further information if you need it.<\/span><\/p>\n8a. Please note any goods bought between December 1st and January 10th can only be exchanged for another product or a credit note for the store to be used within 6 months from the original transaction date.\u00a0<\/span><\/p>\n9. Once your return is received and inspected we\u2019ll contact you to let you know whether your refund will be processed or not, and credit your original method of payment, within a certain amount of days. Please however\u00a0allow for 28 days for the refund<\/strong>\u00a0to show as some card companies process transactions slower.<\/span><\/p>\n10. If you haven\u2019t received a refund yet where we have told you we have issued one, please check your bank account or card statement to make sure it hasn\u2019t been received and then contact your bank as some banks or card companies take up to\u00a028 days<\/strong>\u00a0to credit your account.<\/span><\/p>\n11. If an item you purchased was purchased with a discount voucher, then we will only refund the amount that you paid (and not the amount the item was listed for).<\/span><\/p>\n12. Any watches that are personally engraved cannot be returned.<\/span><\/p>\n13. Please note that\u00a0SALE (including applied coupon)<\/strong>\u00a0items are returnable for a\u00a0STORE CREDIT<\/strong>. Your consumer rights are not affected.\u00a0DO NOT<\/strong>\u00a0purchase a\u00a0SALE<\/strong><\/span><\/h4>\n(including applied coupon)\u00a0<\/strong><\/span>watch if this doesn\u2019t suit you.<\/span><\/h4>\n14. For non-UK customer returns ask that all postage labels are marked RETURNED GOODS with a set value of \u00a30, or as low as your courier will allow eg \u00a310.<\/span><\/h4>\nThis process eliminates any customs or border tax. If these steps are not adhered to and charges result, the responsibility of payment lies with the customer.<\/span>\u00a0<\/h4>\n <\/p>\n
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If you don’t like the watch you can send it back as long as it’s within 14 days of receipt, hasn’t been worn and you have all the original packaging.\u00a0 YOU\u00a0MUST\u00a0OBTAIN RETURNS AUTHORISATION\u00a0BEFORE\u00a0YOU SEND YOUR WATCH BACK\u00a0 Email us here\u00a0:\u00a0sales @ sport-of-kings.com to obtain authorisation. \u00a0 Click here to download return form\u00a0 Please then […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"\n
This is a sample page.<\/b><\/p>\n\n\n\nOverview<\/h3>\n\n\n\n
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange.<\/p>\n\n\n\n
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/p>\n\n\n\n
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.<\/p>\n\n\n\n
Additional non-returnable items:<\/p>\n\n\n\n
\n- Gift cards<\/li>\n
- Downloadable software products<\/li>\n
- Some health and personal care items<\/li>\n<\/ul>\n\n\n\n
To complete your return, we require a receipt or proof of purchase.<\/p>\n\n\n\n
Please do not send your purchase back to the manufacturer.<\/p>\n\n\n\n
There are certain situations where only partial refunds are granted:<\/p>\n\n\n\n
\n- Book with obvious signs of use<\/li>\n
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.<\/li>\n
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.<\/li>\n
- Any item that is returned more than 30 days after delivery<\/li>\n<\/ul>\n\n\n\n
Refunds<\/h2>\n\n\n\n
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p>\n\n\n\n
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p>\n\n\n\nLate or missing refunds<\/b>\n\n\n\n
If you haven\u2019t received a refund yet, first check your bank account again.<\/p>\n\n\n\n
Then contact your credit card company, it may take some time before your refund is officially posted.<\/p>\n\n\n\n
Next contact your bank. There is often some processing time before a refund is posted.<\/p>\n\n\n\n
If you\u2019ve done all of this and you still have not received your refund yet, please contact us at {email address}.<\/p>\n\n\n\nSale items<\/b>\n\n\n\n
Only regular priced items may be refunded. Sale items cannot be refunded.<\/p>\n\n\n\n
Exchanges<\/h2>\n\n\n\n
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.<\/p>\n\n\n\n
Gifts<\/h2>\n\n\n\n
If the item was marked as a gift when purchased and shipped directly to you, you\u2019ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.<\/p>\n\n\n\n
If the item wasn\u2019t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.<\/p>\n\n\n\n
Shipping returns<\/h2>\n\n\n\n
To return your product, you should mail your product to: {physical address}.<\/p>\n\n\n\n
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>\n\n\n\n
Depending on where you live, the time it may take for your exchanged product to reach you may vary.<\/p>\n\n\n\n
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don\u2019t guarantee that we will receive your returned item.<\/p>\n\n\n\n
Need help?<\/h2>\n\n\n\n
Contact us at {email} for questions related to refunds and returns.<\/p>\n","_et_gb_content_width":"","_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"jetpack_post_was_ever_published":true,"footnotes":""},"aioseo_notices":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/P8ps0r-Nt","_links":{"self":[{"href":"https:\/\/sport-of-kings.com\/wp-json\/wp\/v2\/pages\/3067"}],"collection":[{"href":"https:\/\/sport-of-kings.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sport-of-kings.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sport-of-kings.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sport-of-kings.com\/wp-json\/wp\/v2\/comments?post=3067"}],"version-history":[{"count":5,"href":"https:\/\/sport-of-kings.com\/wp-json\/wp\/v2\/pages\/3067\/revisions"}],"predecessor-version":[{"id":3140,"href":"https:\/\/sport-of-kings.com\/wp-json\/wp\/v2\/pages\/3067\/revisions\/3140"}],"wp:attachment":[{"href":"https:\/\/sport-of-kings.com\/wp-json\/wp\/v2\/media?parent=3067"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}